I emailed their customer support and received a reply with instructions. How Does it Work? I've submitted my issues and received emails saying I've exceeded my attempts and they are refunding my money. After placing the ad with them, no one responded to my posting. Additional, Evelin emailed me the Keycheck site and explained this process, along with the site for lease contracts. She provided the information that I needed. | Read 181-200 Reviews out of 536 . Maria was wonderful in helping me creating my profile. Anyone can write a Trustpilot review. They still have a few kinks to work out with regards to their navigation system but overall they are an excellent source.I think it's also important to note, do your homework when renting and you can negotiate with the *** I am on my 4th rental through FF. Date of experience: March 18, 2022. I spoke to customer service and those poeple were no help whatsoever. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. I dont see any bookings am I missing something here? I tried to set up two properties, without success. It is sad when someone can simply create a profile and leave a horrible review of your listing and the company uphold it. $99 fee - No inquiries whatsoever.Also I receive regular automated emails from Furnished Finders- with Urgent messages- that there's an urgent need to update my calendar.Since there is absolutely no benefit, I sent in a request for a refund, I received a response that since I was getting inquiries, there could be no refund.I had not received any inquiries. She was so nice and very helpful. We also ensure all reviews are published without moderation. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Try Peer space, Booking, Airbnb or Vrbo. Thank you! I listed my room for rent for a month. They wouldn't give refund for thier fraud site. We are always here to help our landlords!! There is NO customer service. Good job Furnish finders! Rated 4.95 Stars on Trust Pilot, Furnished Finder is a mid-term housing platform for travel nurses and other traveling professionals who require monthly furnished housing across the nation. I wrote a review on the agent that help me from furnished finder ( I wanted to add a virtual tour) seems the five stars are only help from the agents. They will not list your property I assure you only there property they own. It goes against our guidelines to offer incentives for reviews. No one in thier right mind waits that long to book a long term stay. Thanks for downloading the App! Make sure you click Allow or Grant Permission if your browser asks for your location. She explained there was an attempt to communicate with us but we had missed the calls. I currently have a home listed. We are new with FF and overall our experience has been positive except for the design of our ad. This used to be good but not anymore! He made me feel at home. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Above & beyond the basics! Reply from Furnished Finder. There are definitely other platforms that do work, this is NOT one of them. I recommend this Agency to anyone wanting to supplement income by renting rooms or simply . Evelin was very helpful and professional and answered all my questions as we went through the website. So far our experience with furnished finder has been fantastic! I just want my money back. 3 . It then took me over a month of multiple support tickets to finally get a refund. I was hesitant to list my home on this platform as I live in a small town with only one hospital, which is why I asked customer service for stats within a 10 mile radius in my area. I'm glad FF has weekend hours. Will not put your listing in your city. That is wonderful news indeed. I paid the Listing Fee, plus the Validation Fee, then immediately ran into trouble.The Validation process is very unforgiving, and would not go forward due to a Transunion hiccup from a freeze I put on it years ago, due to a fraudulent charge.Habbad has promised to help, but no luck, and I've requested a refund. Thats not what I'm upset about, I'm upset that when I go to list another property, I have to pay ANOTHER subscription for that separate home AND I cannot delete the existing home that has not gotten a single bite and add the new home. Time to stick with @Airbnb, @VRBO or own marketing for direct booking. The platform is geared for stays that generally average around 3 months. 2023 Trustpilot, Inc. All rights reserved. Thank you. Companies can ask for reviews via automatic invitations. They have no customer help, they do not call you back and don't want to give a refund for not doing what they said it does. Knowledgebase - Clicking on this option directs you to Furnished Finder's repository of information and . Took several tries and well over a week to get anyone to even list. Tldr: Furnished Finder sent me a public link to a ticketing system where I was instructed to upload my ID and utility bill to finalize my listing on their site. She also talked to the Quality Department at least twice to try to help me. It goes against our guidelines to offer incentives for reviews. I only needed to list my apartment. Your customer service is five-star! which is why I asked customer service for stats within a 10 mile radius in my area. Evelin was very patient, helpful and knowledgeable. She listened and assisted me with my concern. The site has to be fluffed a ton. I planned on a deep clean a day or two before her arrival. We're thrilled to hear about the excellent service you're receiving and the wonderful results you're getting as a Furnished Finder landlord!! Thanks so much for describing your experience with Furnished Finder so far! Pure garbage plain and simple. I was reading to see how it works and I noticed that the house should be set like a Air B& B which mines not set up like that so I have to transition from a unfurnished to a furnished. Its utilities included and about 40-45% share so not an even split, in favor of the renter. Another question is how long have I lived at my house and none of the answers are within even 5 years of the correct one. Customer Reviews are not used in the calculation of BBB Rating. Because of you, I stayed with Furnished Finder, when I was tempted to stop trying to resolve my technical difficulties with the Verification process and forego working with Furnished Finder. See Google and Twitter for photos of damage caused by guests. Click to reveal International Association of Better Business Bureaus. I liked that she introduced her coworker as qualified to assist me. I am giving her as many stars as are available. Verification can help ensure real people write reviews about real companies. They have terrible customer service, no protection for their landlords or tenants to get . Anyone can write a Trustpilot review. Landlords have been almost entirely unresponsive, and when they are considerate enough to issue a response, the advertised date of availability/availability calendar is wrong and the property is already being rented. Virginia the Agent not helpful so was the other agent who took my info but no call back very unprofessional business Still waiting on Aloha manger to call me not holding my breath. Everything was neat and clean. I have had a wonderful experience renting to traveling nurses through FF for two and a half years. Of course we were glad to help you during this case. In the Short Term Apartment Rental Agency category. Ive found that if I designate that theres no on-site laundry I get zero inquiries for my rental, even though many potential tenants would be fine with that option once theyve seen the rental unit. Furnish Finders , Is a company I will be using in the future when I get my property furnished to rent out for traveling nurses. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I would like to thank them for their hospitality during the months of living at their Fulton location. 2023 Trustpilot, Inc. All rights reserved. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you.???? Furnished Finder is the main source for travel nurses to find affordable short-term/furnished housing options and a place where property owners list their furnished rental to connect with. Phone Number 661-489-5907. FURNISHED FINDER IS ALWAYS TOTALLY FREE FOR THE TRAVELER Because your time is valuable, submit one housing request and be connected with property owners eager to host you. Reload the page and repeat your search. Eventually they sent me some leads but after reading the leads, none of them were leads looking for what I had to offer. Please click on the country abbreviation in the search box below to change to a different country location. I asked if I could fly to their headquarters to verify myself and they said no. I am really impressed with Furnished Finder and the support I've received. (Your mobile company might charge you for receiving text messages.). That's all you need. I have sent 3 requests today. How is it Im in smack dab in middle the WORLDS largest medical center and no bookings. This place is a diamond in the ruff! After uploading these documents, following their instructions, I was taken to a ticket screen where I had access to other hosts IDs and utility bills dating back to 3-10-20. She guided me to fill in some missing links on my profile that would be of value to those searching for housing. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. My unit has only been vacant for a week at a time. Very professional and did not get off phone until problem was solved. Angelica was so very helpful. Your IP: Cloudflare Ray ID: 7dfe3f9ef90b42a1 Happy renting ahead!! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Also, the question of on-site laundry facilities should be expanded to include the possible answer of a convenient laundromat. She answered all my questions. For more information, visit www.furnishedfinder.com. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. In the Short Term Apartment Rental Agency category. We provided evidence of damage caused by this guest, emails with threats and yet that is not enough.We provided you with information and frankly spent so much time fighting for my property with evidence but if that does not matter to Furnished Finder then we have no reason to continue listing with you. Their service in my area was non existing. All rights reserved. I want to thank Valerie for making the furnished finder listing the ONE easy part to this whole process. Kudos to you and to your family at Furnished Finders too :)The Williams family. Rated 4.95 Stars on Trust Pilot, Furnished Finder is a mid-term housing platform for travel nurses and other traveling professionals who require monthly furnished housing across the nation. Andrea and Juliet were both extremely responsive and helpful for different questions. While I have had website inquiries, no one has actually come out to even look at the rooms and I have not gotten an inquiry in awhile, which makes me feel like I totally wasted my money. I have a beautiful, newer home in a safe and very nice area. I am amazed by how supportive she was through my snag. Thanks for recommending Furnished Finder!! Verification can help ensure real people write reviews about real companies. For more information, visit www.furnishedfinder.com. 06/12/2023. I had a payment issue where i was double charged. Again today I have someone waiting on a lease and there is another error. It saved us and we stayed booked. Silvia was pleasant and was able to fix my issue quickly! In the window that pops up, make sure Location is set to Allow or Ask. I emailed support again asking to speak with someone who could assist me. Anyone can write a Trustpilot review. In a business world where it's rare to find a caring, knowledgeable, and effective employee, Aleja is that. Companies can ask for reviews via automatic invitations. She's a keeper for sure! Better to use local Real Estate professionals. Great working with Lucia, kind, smart, patient, and professional. Read 1 more review about Furnished Finder. I have been with NF for a year now. We love the care that our reps provide to our customers throughout the process. Silvia R was knowledgable and professional. Good luck and we truly hope you can be fair to hosts. I called with one question, but she walked me through something else that came up. From Virginia. Way to go, Ingrid. My renter/s Becky and Eric were so accommodating. I think they do a great job and it serves a purpose in assisting those that want temporary and furnished rentals. The representative answered all my questions and was very helpful. By the stupid questions inquirers were asking, that the answers to are obvious from looking at the numerous photos I have provided, it makes me wonder if possibly FF is generating fake inquiries. I recently moved and tried to add my new property but for some reason the verification process failed. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We do have this lovely basement for rent, but because it's inside our house you cannot rent it out to anyone you don't know. Rated 4.95 Stars on Trust Pilot, Furnished Finder is a mid-term housing platform for travel nurses and other traveling professionals who require monthly furnished housing across the nation. She did it all and I mean everything to help us get it right. Their service in my area was non existing. Date of experience: December 28, 2022. I had two accounts with them and have got 0 bookings, all of my apartments are always booked out on Airbnb, and the other is in Miami and has a pool deck that is just exquisite but it had a fire so I needed it removed, this was since Oct I have been reaching out for a call and no one gets back to you and they lie and say oh you only called once, WHAT?!!! They lied to me on the phone and were all nice and mellow, saying of course we are going to help you, etc just to banish you by mail the second after on the excuse you are not trustworthy. Awesome trading platform, incredible withdrawal I have been using this platform together with the most recommended forex strategy on the internet from Mrs Anita Charles and so far i have no complains making $7000-$15000 on a weekly basis, She is great and i am thankful i was lucky enough to have met her. Isabel Franco is always so efficient, friendly and helpful! They have been great every time I've had a question. Published: November 16, 2021 - Last updated: April 19, 2023 Furnished Finder is an Airbnb alternative for travelers seeking a furnished rental for 30 days or longer. I require to see a contract with a medical facility and a picture ID. Grateful for her help. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Our hats are off to you for being there for us landlords and helping us seal the deal by combing through our mistakes and sending our client the elusive background request. You can email the site owner to let them know you were blocked. As a Furnished Finder customer needing assistance with some frustrating and prolonged technical difficulties, Aleja Mendoza conducted herself as a model employee of Furnished Finder. Support Sublet.com has a dedicated support team ready to help you via email or telephone. In the Short Term Apartment Rental Agency category. None. I really appreciate the helpful feedback. Looking for long or short-term housing thats lease-free? I could go on and on. She is extremely patient and professional.Im fairly new to Furnished Finder The help you get from each and every agent is exemplary. I cant even imagine someone older and less tech savvy than me navigate their UI. The system flashed a red flag security alert. Thank you! Then, after trying all tricks and clicking on many links in your email box, you manage to land on a dashboard, and I suggest you save it because you might not be able to find it ever again. Was very impressed by their agent Silvia Rodriguez. Suggestion: Just as the homeowner had to provide ID for owner clarification; have the Healthcare worker to provide their healthcare badge for proof of occupation. I definitely will be using them because I believe I will be successful I. WIth 150,000+ affordable monthly furnished rentals to choose from without paying markups, commissions, or booking fees. I was thankful for all her help. The very guest that booked has himself not even left a review, and even left the stay early which we can only assume was him not wanting to be affiliated with the 2 problematic guests. Meanwhile,Im still waiting on a Healthcare employee to inquire about a property. Do not sign up. Please enter your information below to submit your review to BBB. Find out how we combat fake reviews. Founders Aaron H., Brian Payne. Anyone can write a Trustpilot review. Thank you. We are always happy to help! We have received exceptional help from Angelica S. We were discouraged and a bit concerned at not receiving any housing requests after private messaging each entry. With over 300,000 travelers and about 80,000 furnished rentals, Furnished Finder is the primary housing source for all types of traveling workers including healthcare, IT, engineering, construction, real estate, relocation, education and more. D Taylor, lise Taylor.I think what happened to me with her is unconscionable and speaks volumes about her character. 5 star every time. She heard and understood my issues, solved the immediate issue, and promised to pass on my suggestions for improvements to the Furnished Finder website. The very guest that booked has himself not even left a review, and even left the stay early which we can only assume was him not wanting to be affiliated with the 2 problematic guests. So I am thinking that I am not the problem. We use dedicated people and clever technology to safeguard our platform. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You will spend hours a day trying to figure out what is going on. The latest is that they are going to reach out to the malicious reviewer to get proof and if none, then they will take the review down. I scheduled a Help Phone Call with Sylvia R. It was to help me finish my on-line profile and other requirements. recommends Furnished Finder. Your full name will only be used to allow the business to verify that you are a customer. Geraldine was the best at helping me get my property listed. Today Laura Trujillo was great service and assisted me in my questions. ******** was very patient with me and walked me through all the steps to register my property.She went above and beyond in the process of downloading my pictures. This was a very bad experience and dangerous to one's private information and data security. Isabel Franco listened to me patiently. DON NOT POST YOUR HOME ON THIS SITE! I have always had great help with any questions. I have a beautiful, newer home in a safe and very nice area. 1 review US Apr 1, 2022 Patient,Kind,Helpful Customer Service Rep Lucia I had a lot of trouble trying to get 2 units in the same house set up the way I needed.I had the most wonder lady named Lucia Lesmes help me today. Within a short time, I received one "inquiry" from Furnished Finders, supposedly representing a travel nurse.Since there was no follow up from the response I sent, I suspect it was false.I suspect this "Rental Platform" to be a Scam. I will be saving her number and going to her for all of my Furnished Finder needs! Andrea Botelo was friendly, helpful and super patient with my limited technology skills. This is great. We appreciate the wonderful review!! Valery gave outstanding customer service and resolved my issue. I would recommend this place for all who needs a place to stay.I give it 2 thumbs up!!! *This company may be headquartered in or have additional locations in another country. We use dedicated people and clever technology to safeguard our platform. BBB directs its services to businesses and consumers in North America. Every person, including several that have even scheduled a viewing of the property, has bailed at the last minute. Kudos to Agonna and her team for a job well done!May God bless you! I called ******* that I had spoken with when I first inquired about the service.
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