Despite the payments already made via ACH for June/July, the total amount due on the statement is shown as $815.57 which makes no sense whatsoever. Within the Aquatic Center gates, several shade structures with tables and chairs are available on a first-come, first-serve basis. However, Working service animals are permitted within pool gates, but, Parents/guardians may not leave young children or children with special needs, In-line skates, skateboards, scooters, etc. Read the SRCA Covenant Enforcement and Fining Policy to learn the process by which we send compliance notices and/or assess fines for violations. Stonebridge homes are designed for easy entertaining and convenience. Is Please do not delay, as uncorrected violations can lead to fines on the account. Upon clicking there will be some things to think about and tips on how you should approach your specific complaint. BBB is here to help. COMMU1ITY ASSOCIATION MANAGEMENT COMPANY FOR, ****************** CONI)OMIMUM ASSOCIATION, INC. Resource Property Management received a Records Inspection Request from ***** ******* homeowner in River Ridge HOA, and set an appointment for her and her attorney to come to the Clearwater office of Resource Property Management to view the records she requested in her written Records Inspection Request. Ultimately Resource Property Management is responsible for their employees actions. Welcome to the official Facebook group for the Stonebridge Ranch Community Association (SRCA), located in McKinney, Texas. Report an Issue - Stonebridge Ranch The board would like you to follow this process when it comes to complaints. This is the first notification we received from ****************. of mediation, arbitration, litigation and other complicated processes. For the BBB EU Privacy Shield independent dispute resolution program, please click here. Renting tenants may obtain a card only after completing a Transfer of Privileges with their leasing homeowner. My bank record indicates that the two required $363.86 monthly payments were made on time via ACH between my bank & RPM. Comments and Feedback from Users Commented By: Kristi T. Recommended: No On: 31-Jan-2022 Kristi T. says: Over-management of personal properties. 3 complaints closed in the last 12 months. There is one exception to the social event rule: you may use the card for guest visits to the 2023 Evening on the Veranda events. does not review or evaluate the merits of claims submitted through its site, and When in the presence of a resident, this punch card permits pool admission for five (5) guest visits. Resource Property Management, Inc. has {1} locations, listed below. The SRCA provides bi-weekly email blasts to help residents stay informed about their community. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. After asking for the association fee refund they have stalled and after a month and half they still have not issued my refund. Your . Her actions might lead to a legal issues both to Melissa J****** personally and the Company Resource Property Management will ultimately may be forced to legal ramifications if this type of behavior continues to exist. Start a virtual trial Industry pioneers and leaders in community management service. (If you need to attach an image re: your issue, email. At this point I want our refund and interest and penalty as I would have to pay them. Yet Melissa feels that she wants to send out harassing e mails to me and my undersigned attorney. 1 customer reporting. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. By preventing me and my attorney in which we already have an e mail confirming our arrival later this month. file a PeopleClaim. $200 for each person occupying a Unit in violation of the Rules and Regulations, whether Owner occupied or Non-Owner occupied. If there is something that is not working, please email the board directly and let them know so that they may correct an issue with the website. We highly encourage homeowners to call the association office at 214.733.5800 as soon as possible if they have questions upon receiving notice of a compliance issue. 5. We moved out of neighborhood and HOA managed by Resource Property Management on 10/30/21. Below is a list of the board members and property manager for Stonebridge Ranch HOA. We highly encourage homeowners to call the association office at 214.733.5800 as soon as possible if they have questions upon receiving notice of a compliance issue. Fine amounts and fineable issues are subject to change. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. The pool is staffed with professional lifeguards during all open hours. BBB Business Profiles are subject to change at any time. $500 per conviction of any resident or guest of the residence, for any municipal ordnance violation, misdemeanor, or felony, occurring on a Unit or Common Area of the Association. Stonebridge Ranch thrives because of the daily investment of over 9,400 homeowners in our community. Please find enclosed supporting documentation of the above. The title co sent $351.67 leaving them having $651.67 overpayment. is not independently verified by PeopleClaim. If the violation continues appropriate fines will be administered. As a matter of policy, BBB does not endorse any product, service or business. Sign up to receive updates about Association operations, guidelines, upcoming events, and more. Over the last 9 months I have been trying to work with my HOA manager to take care of the termite infestation in my townhouse. RESIDENT ACCESS Homeowners and their household members may enter the pool gates (and do so free of charge) if their SRCA account is in good standing. I have been told that someone will come to do the work, and nobody shows up. BBB Business Profiles generally cover a three-year reporting period. Our next step would be to contact our attorney. Then after weeks of me calling to get things taken care of someone will come out and do a portion of the work. Click to reveal Heidi G. at RPM refused to correct the estoppel without me paying an additional fee, and she indicated even with an additional fee they would not refund their $150 incorrect late fee at estoppel. Homeowners can contact the management office for pedestrian and vehicle gate codes and to be programmed in the callbox. BBB directs its services to businesses and consumers in North America. Do you need Stonebridge Ranch Homeowners Association A third fine would be $200, plus the $100 fine and the original $50 fine. Through an elected Board of Directors comprised of homeowners, the SRCA. That same day, **************** responded back to ******************** that the lights were already cleaned and repaired on Saturday, March 18th. In response, please be advised of the following. Sign up to receive updates about Association operations, guidelines, upcoming events, and more. Assessment Late Date: The assessment is late on the 15th of the month it is due. 4. data) is obtained from publicly available sources or from the business itself, and Sometimes residents spot maintenance issues on association property before staff do. Each Stonebridge Ranch household may obtain one (1) Complimentary Guest Card, good for five (5) free guest pool visits during the 2023 pool season. The action you just performed triggered the security solution. In particular a representative from this company Melissa J****** a new employee that switches jobs frequently is not cooperating with this request. Now my unit's value has been undermined, they have cut off a supply for supplemental income, as a retired citizen, depend on this. Please select the region that you would like to explore today. Higher ratings generally reflect a history of constructively responding to all complaints 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. negative comment is submitted, plus a quarantine period before it posts time to I filled out the required paperwork in February. It may not be used on Memorial Day, July 4th, Stonebridge Ranch Day (Sept. 17), or Labor Day, nor to enter SRCA social events at either pool (Family Beach Parties, Teen Splash Hop, etc.). This employee Melissa J****** obviously has some kind of personal emotional problems where she refuses to follow Florida law. I had email their accounting department several times and they said is in process but cutting a check does not take this long. I sold my condo on August 30th 2021, the management withdrew illegally association fee of $316 for the month of September, they were notified of the sale by paying them an estoppel fee as required, management claim they were not aware of the sale. Assessment Due Date: The assessment fee is due monthly on the 1st. Each pool is closed one day per week for cleaning. Fines for Other Rule Violations are $50 per violation. Privacy Policy. List protocol of how the board processes complaints. Things are not done or subpar materials used to build the home, things you'd never . Users should contact professional legal 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Stonebridge Ranch - Community Information Resource Property Management is contracted by River Ridge HOA to provide certain services to the association. In the window that pops up, make sure Location is set to Allow or Ask. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I contacted RPM several times as did the title company trying to resolve the inconsistency of a credit on my account. has a $50+ balance), residents (including tenants who have receivedtransferred privileges) may not use the association amenities until the homeowner clears the balance. $250 fine for failure to register an animal with the Association. The SRCA Compliance Coordinators inspect all properties throughout Stonebridge Ranch on arotating schedule (approximately every two weeks). Your rating and 2414 Independence Ln No outstanding View customer complaints of Resource Property Management, Inc., BBB helps resolve disputes with the services or products a business provides. Oops!!! At the top of your Chrome or Firefox window, near the web address, click the green lock. The CC&Rs may be amended only by a majorit y vote of all members of the association. I forwarded the mail from the property address to my mailing address in 8/2021. I paid the September HOA and inquired about a special assessment. If you have received a recent warning or fine from the board or management and would like to contest it you may do so by clicking here. I purchased a townhouse in ************ of Largo, managed by Resource Property Management/RPM in 8/2021 and provided my mailing address. Note that complaint text that is displayed might not represent all complaints filed with BBB. Tuesdays 9:00 a.m. - 12:00 p.m. Wednesdays 3:00 p.m. - 6:00 p.m. Fridays 3:00 p.m. - 6:00 p.m. All current Homeowner ID cards will be honored throughout 2023, and homeowners can also present a valid Texas driver's license showing their Stonebridge Ranch address for the balance of this year. I sold a condo in ***************** on 3/10/22 and informed the HOA to cancel the withdrawal of the fee from my account. Within 3 business days you should receive a message to let you know we have seen the form come through and are beginning to work through the process. Rate your experience with Stonebridge Ranch Homeowners Association No unresolved complaints againt Stonebridge Ranch Homeowners Association. Stonebridge HOA Orlando, FL. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I pay almost $500 a month and nothing they are responsible for gets done. Original review: March 24, 2023. Resource Property Management responded to her Records Inspection Request in compliance with the Florida Homeowners Association Act (FS 720). BBB Business Profiles may not be reproduced for sales or promotional purposes. An investigation will begin. In. $25 fine, per day, for failure to provide all applicable paperwork. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Resident Reviews for Stonebridge Ranch | 575 W. Pecos Road, Chandler, AZ 85225. Below are complaints that you can send to the board and management. Well review your request and notify you when you have been approved. The Board can reassess a fine by repeating the grievance procedure until the Unit Owner resolves the original problem. , or stop by the office (6201 Virginia Parkway, M-F 8:30 AM to 5 PM) to pick one up. I paid the March fee and was reimbursed for the remainder of the month at the closing. At the top of your Chrome or Firefox window, near the web address, click the green lock. The have been asked more then five times and the say yes well we can so that today its been months of asking and i have photos two prove there being incompetent. On rainy days when thunder and/or lightning are present, the lifeguards call a thirty-minute safety break and then reassess the situation. On Monday, March 20th ******************** responded to **************** via email that the lights had already been identified by the association to be addressed. A PeopleClaim letter-rating represents our opinion of a companys reliability based HOA Ruining Your Life? 8 Unenforceable HOA Rules - realtor.com
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